Corridor Cleaning and Minibar / Mini Fridge Cleaning

Procedure For GuestDefinition of Guest in Hospitality Industry: A guest is the most important person in any business. A... Floor Corridor Cleaning:

• Floor corridors must be cleaned at least once a day based on guest traffic and occupancy.
•   Sweep the corridor from corner to corner with a feather brush.
•  DustDust: To sprinkle lightly with flour; sugar or other substance. the fittings and skirting with a duster.
•   Mop the floor with a long handle mop.
•   Clean the corridor in parts.
•   Corridors with carpet have to be vacuumed.
•   The corners and edges of the carpet are cleaned with the nozzle of the vacuum cleaner.
•   Carpet shampooing should be scheduled only during off-season or low occupancy.
•   Dust the light fittings, artwork frame, and glass with a feather brush and duster.
•   Any burned-out light bulbs should be replaced.
•   Air supply vents and sprinklers should be also dusted and checked for proper functioning.
•   If any fingerprints or smudges are found on the corridor wall then the same to cleaned immediately.
•   Fortnightly clean all shaft niches, sculptures, and silk fabric.
•   As a final step, the room attendant should also clean the front and back of the emergency exit door.
•   All corridors have to be spotlessly clean at all times.

Mini Fridge / Mini Bar Cleaning and defrosting:

• The Minibar should always be clean and smell-free at all times.
•   Remove all the bottles and mini-bar amenities.
•   Switches on the defrost switch.
•   Place a discard or towel inside the fridge so that the water does not drip.
•   Wipe the fridge dry and clear of water stains.
•   Switch on the fridge.  
•   Replenish all the supplies/amenities.

Training Summary questions:

Q1. What is the best time to clean the guest corridor?

Q2. How to clean the corners and edges of the carpet?

Q3. What action should be taken in case you find any burn-out bulbs on fixtures?

Q4. What is the final step while cleaning the corridor?

Q5. Steps for cleaning Mini Bar / Mini Fridge.

SOP Number:Housekeeping SOP - 25 
Department: Housekeeping – Guest Room
Date Issued: DATE THE DOCUMENT WAS CREATED.
Time to Train: 30 Minutes